For light cleaning, we recommend wiping your bag with a damp soft cloth.
You can also spot clean your CRAFSTO handbag with a leather cleaner, which can be purchased at a drug store or cobbler. Be sure to test any cleaning products on a small less visible area before applying to the whole bag.
Please avoid using wipes that have chemicals in them (such as baby wipes or Clorox wipes) as this will ruin the leather.
If you’d rather leave it to the professionals, a cobbler or other leather professional can deep clean your bag.
For suede: suede must be treated by a leather professional for all cleaning. To preserve the quality and beauty of the Italian suede, we recommend:
• Keeping the product in its dust bag when not in use
• Avoiding contact of light suede with dark clothing and vice versa to reduce possibility of color transfer
• Avoiding contact of suede with liquid, water, alcohol or oils
• Avoiding exposure to direct sunlight
• Avoiding contact with rough or abrasive surfaces
If you have questions specific to your SENREVE style, please get in touch with our Client Concierge team at email@example.com or via live chat.
Our Client Concierge team is available Monday - Friday (excluding Jan 1, Apr 1 & 2, May 1 and Dec 25). You can also reach our San Francisco flagship store by phone: 415.723.2519 from Tuesday - Friday 12:3pm - 5:3pm PST.